You know how when you first meet someone, you instinctively know whether or not you are going to become friends! Shawn King was one of those people I instantly knew was going to become a friend. It started like any other meeting. A company had purchased the hosting company I was working with and Shawn work for the takeover company. He was in charge of servicing (and calming) the acquired customers. I was one of those who needed calming and Shawn met the challenge! This all happened when I was first establishing my Ontario Festivals Visited website. Frankly, during those first shaky days he went far beyond normal customer service! Since those first days he has helped me wind my way through the maze called the internet! Shawn’s expertise is SEO or Search Engine Optimization. He has made a study of how best to optimize websites to obtain maximum results! He has taught me what to look for and how to overcome obstacles. This has helped the Ontario Visited websites in so many ways! We continue working to make the site the best festival and event website in the world! A tall and daunting task I know, but one I feel worthwhile and, better yet, achievable! The next few years will tell the tale, but with friends like Shawn, who can miss!